Privacy policy

This Privacy Policy applies to Muslims Connected’s mobile app, website (academy.muslimsconnected.com), and any related services or systems provided by Muslims Connected. By using our services, you agree to the practices outlined in this policy.

1. Data We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details provided by you during account creation or course registration.

• Usage Data: Information about your interactions with our app and website, including login activity, course progress, and preferences.

• Payment Information: When you make purchases, we collect payment details, but sensitive payment data (e.g., credit card numbers) is processed securely by third-party payment providers.

• Communication Data: Messages or inquiries you send to us through WhatsApp, email, or the app.

2. How We Use Your Data

We use your data to:

1. Provide access to courses, webinars, and other services you have signed up for.
2. Track your progress in programs and ensure accountability within learning goals.
3. Communicate important updates, announcements, and marketing materials.
4. Improve the quality and functionality of our app and website.
5. Respond to inquiries and provide customer support.

3. Data Sharing

We do not sell, rent, or share your personal data with third parties, except in the following cases:

1. Teachers and Program Facilitators: Data such as your name, email, and progress in a course may be shared with instructors to enhance your learning experience.
2. Service Providers: Limited information may be shared with trusted third-party platforms, like payment gateways or learning management systems, to enable our services.
3. Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights.

4. Data Security

We take your privacy seriously and use appropriate technical measures to protect your data. However, no system can guarantee 100% security. We encourage you to protect your account information and report any suspicious activity to us immediately.

5. Your Rights

As a user, you have the following rights:

1. Access and update your personal information.
2. Request the deletion of your data, except where retention is required by law.
3. Opt-out of marketing communications at any time by following the “unsubscribe” link in emails or contacting us directly.

6. Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, or resolve disputes. If you cancel your account, we will securely delete your data, except where required for compliance.

7. Third-Party Links

Our app or website may contain links to third-party services. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Changes to This Policy

Muslims Connected may update this policy periodically. We will notify you of significant changes through the app, website, or email.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Email: info@muslimsconnected.com

WhatsApp: +27 81 546 6351